Jeff's Support Page

Unable to adjust MIC We could not see the mic or set its volume. Had to modify the hide disabled audio devices key HKCU\Software\Microsoft\Multimedia\Audio\DeviceCpl\ShowHiddenDevices=1

Exchange 2003 to Office 365 Migration Help

PPTP VPN Issue Using Microsofts VPN client built into windows. Had issue where vpn connected but no packets traveled. Turns out deep in the Connection Properties Networking TCPIP4 Advanced IP Settings Use default gateway was unchecked. Who the waht unchecked. Solved my Citrix DNE, UDP VPN, SCH-LC11, VPN Passthrough, default route issue.

Adobe CS3 Install C:\Program Files (x86)\Common Files\Adobe\Installers The user said the adobe products stopped working due to catastrophic license failure. Reinstall failed after two products Adobe Acrobat 8 and Shared Components. Tried CS3 cleanup tool. Finally rebooted to safe mode and renamed Adobe folders in program files, program files x86 and programdata. Looked for registry keys and the Adobe Cleanup tool must have gotten them. Reboot to safe mode and reinstalled successfully

Rename documents folder Network folder renamed when redirected to as documents or my documents folder fix. Solution. Delete the desktop.ini. This is the stupidist feature i have ever seen. See below for the change permissions cacls script for Desktop.ini

Citrix ICA Outlook Unable to Connect to Server RPC Over Http Outlook Anywhere Office 365 error. Works fine with full desktop, fine in RDP, error when connecting via seamless window ICA. Fix:

-New DWORD (32-bit) value.
-Type DoNotQueryUserNotificationState, and then press ENTER.
-Right-click DoNotQueryUserNotificationState, and then click Modify.
-In the Value data box, type 1, and then click OK.

fDenyAllowList Terminal Serviceshklm\software\microsoft\windows nt\currentversion\terminal services\tsappallowlist\fdisabledallowlist Initial program startup remote desktop is blocked by default on server 2012. Change this registry key to allow applications.

Dirsync Office 365 Admin accounts passwords do not update with Dirsync password sync. Also there is no pass through single sign on with Dirsync. User accounts will prompt for passwords as their security token expires.

Bootrec /rebuildbcd Command fixes BCDEdit, BCD issues. Boot your Server 2008 cd, load a driver for your SATA and do the cmd prompt to fix: BOSD 0xc000000e

Reset Inherit Permissions via the command line run a command like this:

forfiles /c "cmd /c icacls @fname /inheritance:e /c /t”

the above command reset the permissions in sub folders with the permission of the parent folder.


If someone broke permiossions on notsecre and a lot of other sub folders the above command grabs the permission from public and drops it on all child objects.  Resetting the inherit.

Fix Users Folder Listing Are all your user folders showing as Documents? Run this command to lock the desktop.ini file so they appear as the folder names instead of Documents.

for /f "delims=" %%i in ('dir /b') do takeown /f "%%i"\desktop.ini
for /f "delims=" %%i in ('dir /b') do echo y|cacls "%%i"\desktop.ini /p everyone:n


forfiles /p "e:\users" /c "cmd /c echo y|cacls  @file\desktop.ini /p everyone:n"

MagicJackGabriela: Unfortunately, changing of magicJack ownership information is not yet possible. Once you have registered your device with your name, you cannot change the owner information anymore.

Gabriela: You can only add new billing address BUT cannot delete any information in there.

Gabriela: You can only add new billing address BUT cannot delete any information in there. Converting a Machine with VMware Converter error: Unable to obtain hardware information for the selected machine Disable HP Services. Thank you Marcelo Soares!

HP T410 Zero Client Invert ELO Touch Screen and calibrate

mount -o remount,rw / #Edit locked file system

cd /usr/lib/X11/xorg.conf.d vi 05.. r (to replace, i to insert) dd delete line

***Edit The file however file resets after reboot*** /etc/X11/xorg.conf.d/InputDevice.conf Option "InvertY" "on" Option "Calibration" "650 3500 650 3500"


***EDITED SCRIPT*** vi /etc/init.d/tempfs-links added cp /home/user/InputDevice.conf /etc/X11/xorg.conf.d

Using VI

/var/log/Xorg.0.log #logfile

InputClass evdev touchscreen catchall Driver "evdev"

/usr/lib/xorg/modules/iput/ vendor=X.Org Foundation 1.7.6 module 2.3.2 ABI class 7.0

Office 2010 Professional Setup has detected Legacy Groove or Microsoft Groove Server Software on this system. You must uninstal all Legacy Groove and Microsoft Groove Server Software before instaalling or upgrading to Microsoft Sharepoint Workspace. For more information, see your Microsoft Sharepoint Workspace Administrator - Fix is Choose Custom install and do not install Sharepoint Workspace.

Volume License Office365 and pull out the Activation Key
Licensing,  Relationship summery, agreement number,  tab product key,  OSA KEY,  

Next go to:

Set up NTP on Server 2008

C:\>netdom /query fsmo
net stop w32time
w32tm /config /syncfromflags:manual /manualpeerlist: “,,”
w32tm /config /reliable:yes
w32tm /config /manualpeerlist:"" /syncfromflags:manual /reliable:yes /update

IIS7 Certificate Missing Key points - must be pk7 password protected format.  Must import to local machine certficate personal store.  Start -> Run -> mmc.exe
Add/Remove snapins
Add the "Certificates" snapin
Point it at the local machine store
Now import the cert into the "Personal Certificates" store

The certificate will now be available for use in IIS (or any other
application that utilises the machine store).

OEM Office 2010 Setup C:\SYSTEM.SAV\util\OfficeDesktopIconThread.exe

MBR Helper Missing
Open Zip: - thanks Zerocool Djx

then go to:
No Log>(select drive)>Intel/PC partition(unless you got something different)>MBR code>Write new copy: Y > few more yes's> Then reboot
This will work without your windows recovery CD... I suggest you save this Tutorial..

Verbose Shutdown and Startup Windows

On the Edit menu, point to New, and then click DWORD Value.
Type verbosestatus, and then press ENTER.
Double-click the new key that you created, type 1 in the Value data box, and then click OK.

Unable to install installshield scripting runtime Fix: Install from the CD Peachtree\messagecenter\isscript1050.msi WinXP SP3 Fresh Install Windows Updates BrokenReset the catroot2 folder crypto service.

vi commands

esc = change mode
i = edit mode
:w = save
:q = quit
:q! = no save, quit

C00002E2 Blue Screen 0cx0000001 on DC Set the bios time or vmware time to the restore date and time. Now boot. Other fixes are to run esentutl /g c:\windows\ntds\ntds.dit from AD Restore Mode.

Microsoft Volume Licensing Service Center Error We are unable to complete your action What you can try:•Go back to the previous page and try again. •Go to the VLSC Home page and try logging out and then logging in again. •If you continue to encounter the same problem, go to the Help page for further suggestions. I do not have a fix for this other than to say it is awful, common, and Microsoft reps never confirm it as a problem.

Repair ACT after Cloning ACT hanging when launched? Was the computer cloned. The stupid copy protection is causing the app to hang after launching. Remove Protexis and reinstall the garbage. Here is how to reinstall Protexis

Query active Sql users sp_who2

Redirect Mydocs aka Documents in Windows 7 In Windows Explorer: Go to the Documents folder in your user profile (C:\Users\username\)... click on Properties... click on Location tab... change the location. This is not the same as modifying the Documents Library, which it appears you were trying to before. However, it will automatically show the new location in the Library. Automatically move any files/folders in it to the new location. This will also be your "default" folder for Documents. This works with the Downloads, Music, etc folders as well.
Dialup Problems
Outlook Problems

sirius usb2.0 camera freezing WinXP Found if i disable the usb audio device this thing installs the computer no longer freezes up in skype after thirty seconds. The freeze up locked up windows to the point of holding the power buttom to reset.

SR-140 does not support G.723 Please use only G.711

Record Audio in Windows7 Open Control Panel and click Sound Click the Recording tab
In the white area right-click and tick Show Disabled Devices
Stereo Mix appears
Right-click and enable it
Restart Audacity

Unable to download GAL OAB Offline Address Book on One Computer I renamed the file from the old server. Emailaddress.xml and Emailaddress.srs. Now it downloads. The file was located in %userprofile%\application data\microsoft\outlook

Unable to move mailboxes SBS 2011 installed via Migration Mode from 2003. Exchange 2010 MapiExceptionLogonFailed: Unable to make connection to the server Same issue reported here: WardVissers I called into Microsoft and they took the distingisedName and copied it to the empty homeMTA attribute. We rebooted the server and i was able to move mail.

Page Cannot Be Displayed After a five or ten seconds if you receive page cannot be displayed your Internet Explorer might be set to timeout too soon. Some computers seem to default to five second page timeout. The fix is to alter the ReceiveTimeout, KeepAliveTimeout and ServerInfoTimeout.

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings]

HTC Touch GPS You must enable Start, Settings, Personal, Phone, CDMA Services, Location Settings, Get Settings, LOCATION ON.

PAT Port Address Translation on Sonicwall Strange how they make it three steps


vs_setup.ms_ When installing Dotnet 3.5 via RDP you see an error vs_setup.ms_ Try running from a console session to avoid the error. mstsc /console or mstsc /admin The windows installer package ... vs_setup.ms_ could not be opened

IMAPITable Method IMAPITable Method Error Saw this on Outlook 2003 and WinXP SP2. Did not fix since the computers are getting replaced soon. Outlook Address Book crashes when you select any other address book.

Mac Sound Is it just me or does the Mac power on sound - sound like Live and Let Die's intro riff

worldnic=network solutions secureserver=godaddy MSSPC.ECF and Addins Fail Outlook 2003. Create a shortcut to Outlook.exe and right click, properties, and change the compatibility mode. Remove the checkbox for Windows 95. Weird. dumpster.exe

Quickbooks 2011 H202 Error Check the server name if its longer than 15 characters use the shortened netbios name. nbtstat -c should report the short name. Map your drive using the short name.

Port in Use Reserve tcp port Link its registry key HKLM\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters

LOCAL AUTODISCOVER SOLUTION You do not need to buy a subject alternative certificate using this method. Tell the world local autodiscover does work! Solution:
- Open HKCU\Software\Microsoft\Office\12.0\Outlook\Autodiscover
- Add a new DWORD: PreferLocalXML = 1
- Add a new REG_SZ: "" = C:\Program Files (x86)\Microsoft Office\Office12\OutlookAutoDiscover\
- Create your.xml file an put the following in the xml file
- The following file must not contain blank lines!
- Copy the following into the XML file you specified above

<?xml version="1.0" encoding="utf-8"?>

<Autodiscover xmlns=""><Response xmlns="">











        <OABUrl>Public Folder</OABUrl>




Active Sync Email Disappearing Check the users Outlook. Maybe they are saving email into a PST folder. Outlook pulls the email from Exchange and moves it to the PST.

OCS Communicator Configuration Look in computer management. compmgmt.msc. Applications.

IBM Server JBOD To configure array on IBM Series X server be sure to remove JBOD from the disk. LSI megaraid Webbios says nothing about this step. Click the drive, select the first bullet on left which clears the drive's meta data. Do this for all drives.

Virtual Machine Missing USB Hard Drive Microsoft HyperV would not start without the missing usb hard drive we had passed through via offlining the drive on the server, then mounting it to the HyperV virtual server. Virtual Machine Connection The application encountered an error while attempting to change the state. We had to delete the saved state and start it back up.

"Verify that the Domain Name and Log on credentials are correct, and try again" Check the date and time using a Shift-F10 on the destination server.

IIS Default Web Page SBS 2008 applies the SSL binding globally. You need to remove the 443 binding via editing the ApplicationHost.config as shown. If you edit using the GUI it removes 443 for all websites. Lame.

Backup Exec 2010 SQL Logs Registry key for ignoring the log truncation issue.

Reset Offline Files This is from Experts Exchange. Format CSC via Registry does not seem to reset the same way this ctrl-ship does.

How to Restart the Offline Files Cache/Database

The Offline Files (CSC or Client Side Caching) cache and database has a built-in capability to restart if its contents are suspected of being corrupted. If corruption is suspected, the Synchronization Wizard may return the following error message:
Unable to merge offline changes on \\server_name\share_name. The parameter is incorrect.
The Offline Files cache is a folder structure located in the %SystemRoot%\CSC folder, which is hidden by default. The CSC folder, and any files and subfolders it contains, should not be modified directly; doing so can result in data loss and a complete breakdown of Offline Files functionality.

If you suspect corruption in the database, then the files should be deleted using the Offline Files viewer. After the files are deleted out of the Offline Files viewer, a synchronization of files may then be forced using Synchronization Manager. If the cache still does not appear to function correctly, an Offline Files reset can be performed using the following procedure:
1.     In Folder Options, on the Offline Files tab, press CTRL+SHIFT, and then click Delete Files. The following message appears:
The Offline Files cache on the local computer will be re-initialized. Any changes that have not been synchronized with computers on the network will be lost. Any files or folders made available offline will no longer be available offline. A computer restart is required.

Do you wish to re-initialize the cache?
2.     Click Yes two times to restart the computer.

Each client would then have to re-configure their offline folders 

Re-install TCPIP This saved my day after a few hours of fighting the malware battle i needed my Tcpip repaired. Netlogon lsass.exe was failing to start error 10106. I had found some Hummingbird SOCKS Proxy which i removed via renaming some folders. After reinstalling tcpip everything was happy. PCI Simple Communications Controller 8086 29D4 HP Desktop
Intel Management Engine Interface
PCI Simple Communications Controller
8086 29D4 Intel Active Client Manager HECI Device Driver

Exchange Store not starting Did you recently change the antivirus? Check these keys and make sure they are correct
Virus scan registry key in
Virus scan registry key for each mailbox store (if there are):

Windows7 Titlebar Disabling Aero in Windows 7
Right click the Desktop
Click Personalize
Under 'Basic and High Contrast Themes, scroll down click Classic. Now i can see which window is selected.

Outlook Conduit Selector

Unable to Open PDF Save one of the PDF files to the desktop, then Right click it and choose Open With, Select Program, Check the box for Always use this program, and select Adobe Reader

Network Down I have seen this several times. IPSEC does not load. Or another service might not load. Add the TCP ports per KB956189

InstallSheild Wizard Setup has experienced an error and error code -6001. Fix: rename c:\program files\common files\installsheild and re-install.

Register DLL's easy
for %i in (*.dll) do RegSvr32 -s %i
for %i in (*.exe) do %i /RegServer
or this one:

for %%f in (*.ocx *.dll) do regsvr32 /s %%f

Blue Screen List Stop 0x000000E3 (0x80550DE0,0x863C6788,0x0,0x00000002) a thread tried to release a resource it did not own FIX: Removed KB979683

Windows 2008 Small Business Autodiscover Exchange said I had an autodiscover, but IIS did not see it.
Big autodiscover fix:
Then quit IIS and run iisreset,
Next open IIS and create an application called autodiscover in IIS and point it to C:\
After its created, delete it.

Now run the New-Autodiscovervirtualdirectory as below. Refresh IIS and its there.

Windows 7 100mb partition Its for Bitlocker. Trick to avoid 100mb partition:

For user with only Windows 7 DVD, follow these steps, as provided by UkonCornelias:

   1. Once Windows 7 Setup is loaded, press Shirt + F10 keys at the first setup screen (which allows selection of language, keyboard and locale). A Command Prompt window will be opened.
   2. Run Diskpart, the built-in disk partitioning tool of Windows 7 with the following command:

   3. Type in the following command one by one, follow by Enter key to create a partition (text in brackets are comments only):

      list disk (to show the ID number of the hard disk to partition, normally is Disk 0)
      select disk 0 (change 0 to another number if applicable)
      create partition primary size=80000 (create a partition with 80 GB space; to use entire disk as one partition, omit the “size=value” parameter switch; use similar command to create more partition if needed or create in Windows 7 after installation)
      select partition 1
      format fs=ntfs quick
   4. Type exit at command prompt to close Command Prompt window.
   5. Continue Windows 7 installation as usual. Remember to just highlight and select the partition just created when come to partition screen.

Blackberry Server
EventID 10277 The following is used when the BlackBerry Messaging Agent fails to start on a server where both Exchange and the Blackberry Server are on the same hardware.

UPDATE dbo.BASTraits SET Value='true' WHERE TraitKey=150 And TraitID=16 And PluginId=100

Blackberry Server Express EventID 10277 The following is used when the BlackBerry Messaging Agent fails to start on a server where both Exchange and the Blackberry Server are on the same hardware.

HKCU\Software\Microsoft\Windows NT\CurrentVersion\Windows Messaging Subsystem\Profiles\BlackBerryServer\dca740c8c042101ab4b908002b2fe182 
make a new string 001e6602  the value is the fully qualified server name.  Repeat for BlackBerryServer_MailStoreProfile.

No to DOCX
Click the silly circle on the top left in Word. Select Word Options, Save, This Format

Outlook ActiveSync 0x85010014 Old users could check email via ActiveSync / OMA. New users could not. Settings were all correct. The steps in the 2nd fix in this article fixed the issue. Mostly the registry key KB817379

Capture Search OutputVB Drag and Drop File Listing. This utility captures a file listing when its dragged on top of the application. You can then copy and paste the file listing including path to your text editor or application. DradandDropFileListing. DragandDrop.

Unable to Print Emails I suspect he's trying to print a list of emails? From the main screen? He needs to choose tablet style for it to print.

Unable to receive email Without pressing Send Receive. If you need to press Send Receive you may be working in Offline Mode. File, and Make sure Offline Mode is unchecked. Also Tools, Send and Receive Settings, Define Send and Groups, Check the boxes for every five minutes.

Citrix issue Older clients report:
There is no Citrix MetaFrame server configured on the specified address
Newer clients:
The Citrix MetaFrame server you have selected is not accepting connections.
Fixed it via editing M:\Program Files\Citrix\NFuse\conf\NFuse.conf

Outlook 2003 Error
You receive a "Word could not load the e-mail envelope" error message when you send mail from Office 2000 programs
Q260623 Q260623 There is no fix out there so try this macro script and map a toolbar button to it.
Sub SendtoEmail()
End Sub

HP 3210 All in One Calibration 3210 AIO Q5841a MY57Q820BY
Scheduled Maintenance Insert a sheet of plain white paper and press OK
Calibration Error Please insert plain white paper for calibration
Failure Alignment failed. Refer to device documentation for details
I am sorry to know that.
Jayden: Let us Calibrate the All-In-One.
Jayden: Perform the steps below:
Jayden: 1. Press Left arrow and Right arrow simultaneously on the front panel of All-in-One.
2. Press 3,2,9 on the front panel of All-in-One.
3. Press Left Arrow.
4. Press Ok.
5. Press Left arrow.
6. Press Ok.
Jayden: Reset the All-in-One to the factory default settings by using these instructions:
1. Unplug the power cable from printer when the printer is powered on.
2. Press and hold Ok and Cancel while plugging in the power cord.

Outlook Express Trouble
The address book may not be installed properly and there was an error opening this message. These errors mean rename %userprofile%\Application Data\Microsoft\Address Book\addressbook.wab~ to wab.

ACPI\IFX0102\1 use the Infineon Trusted Platform Module driver
8086 2e17 use the security something or other driver
Backup Now
MyComputer, CDRW Drive, Copy My Documents into the drive window
Outlook, Import/Export, Export to File, PST File, Top of List (include subfolders), Save to
%userprofile%\Local Settings\Application Data\Microsoft\CD Burning\backup email.pst
And then click "Write these files to cd"

Windows Blue Screen in safe mode, last known good, error was C000021a and 0x00000080 boot into recovery console and run a chkdsk /r if it completes but doesnt say completed successfully run it again. repeat until success.

Repair Exchange Outlook Connections Outlook stays as disconnected no matter what. Reboot its ok till it gets hung up again. use this command: Netsh int ip set chimney DISABLED

Repair TCPIP Stack
netsh winsock reset
netsh int ip reset c:\reset.txt
regsvr32 polstore.dll
rpc service - set to local system account (set back at end)

safe mode, backup and delete winsock, winsock2. uncheck tcpip on network connector.
add protocol, have disk, c:\windows\inf internet tcpip public dns server "well known"
start, run, ncpa.cpl, right click adapter, properties, install, protocol, have disk, c:\windows\inf, tcpip

download tcpip repair utility. click fix winsock and click fix tcpip. doesnt work most of the time for me

HP All-in-one Does your HP aio not image send to your desktop? Make sure these files are loading
"C:\Program Files\HP\Digital Imaging\bin\hpqnrs08.exe"
"C:\Program Files\HP\Digital Imaging\bin\hpqste08.exe"
"C:\Program Files\HP\Digital Imaging\bin\hpwuSCHd2.exe"
"C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe"

Word 2007 Multiple Window Word 2007 Multiple Document Interface Aka "Show all windows in the taskbar" Click the circle thing, Word Options, Advanced, Display, uncheck Show all windows in the taskbar. Obvious right?

Using vivi filename
/ s2A
r typingmode now
shift ZZ

Repair Cisco VPN Client Bluescreen when connecting client. Prob was a corrupt tcpip stack. Corrupted by norton system works. ping returned error code 5. Bluescreen stop was 0x1000007b

Internet Explorer Reinstall Start, Run, Inf, ie.inf, Right click, Install.

Internet Explorer Register DLLs Download and run the batch file.

Repair Windows Update Rename /windows/catroot and catroot2 and system32/softwaredistribution

Net Use Nogo Try checking Secpol.msc Security Settings, Local Policies, Security Options, Network Access: Sharing and security model for local accounts to Classic

Macro Recorder I recommend this little guy. Mouse and Keyboard recorder. Works Excellent.

Printer Fixes

Backup Exec 10 "Final error: 0xe0008516 - Resources specified for snapshot do not have any valid data on them. Check if files were deleted or renamed."
Switch to text mode and remove this crap \\Server\Cont?Prot?Srv?Config

Change RDP Port Don't like 3389 for Remote Desktop. Regedit this HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Terminal Server\WinStations\RDP-Tcp PortNumber to what you prefer

windows could not start as configured saw this one with no google hits. Must be very uncommon.

Word Reading View Word opening in ugly view all the time? Click tools, options, general, uncheck Open in Reading view top right

Network Control Panel shortcut Start, Run, ncpa.cpl

Free Network Audit Software

Add Printer with VBS
wscript.Sleep 5000
Set WshNetwork = WScript.CreateObject("WScript.Network")
PrinterPath = "\\jeffk\pdf995"
WshNetwork.AddWindowsPrinterConnection PrinterPath
WshNetwork.SetDefaultPrinter PrinterPath

Guest Access Yes they tighten security and you cannot login to your share as the default guest account. Tweak this secpol.msc setting please.

Printer Notifications Turn off print notifications. Start, Printers, File, Server Properties, Advanced, Uncheck Show information...

Microsoft Offline Files Synchronization The Offline Files database is stored per machine. If two different users log in and request their home folders cache the system will save the other users credentials and sychronize both when mobsync runs. The only way to clear the other user is via the reset.reg below, or if the user logs in and disables offline access on their folders.
Enable via Group Policy Computer Configuration, Administrative Templates, Network, Offline Files. And User Configuration, Administrative Templates, Network, Offline Files.
Synchronization Conflict Screenshot Group Policy Computer Configuration Group Policy User Configuration The next three lines if saved into a Reset.reg file will clear the "Offline Folders Synchronization" "\windows\csc" "mobsync" database. Then when the computer reboots it will set up correctly via Group Policy.

Windows Registry Editor Version 5.00
1. If the user needs to set the slowlink policy. 2. Create “GoOfflineOnSlowLink”, under "HKLM\Software\Microsoft\Windows\CurrentVersion\NetCache” and set it to 1. 3. Reboot the machine to apply the new settings. 4. When the user logs in, if the connection to a server is below the slow link setting, CSC will automatically transition offline against that server.

Stop GUI Windows Setup

Install a parallel copy of Windows to a new folder on a local hard disk. 
Click Start, click Run, type regedt32 in the Open box, and then click OK. 
Locate and then click the following registry key: 
On the Registry menu, click Load Hive. 
Locate the following folder on the hard disk that contains the original Windows installation: 
Click System, and then click Open. 
In the Key Name box, type test , and then click OK. 

The original Windows SYSTEM hive is loaded as a registry subkey named test under HKEY_LOCAL_MACHINE . 
Locate and then click the following registry subkey: 
In the right pane, note the data value for the Current registry value. For example, the data value may be 0x1 . This value indicates the ControlSet00x registry key that loads when Windows starts (where x is the data value that you noted previously; for example, ControlSet001 ). You must modify this registry subkey. 
Locate and then click the following registry subkey: 
HKEY_LOCAL_MACHINE\test\ControlSet00x\Control\Session Manager 
In the right pane, double-click BootExecute. 
Select, and then delete sprestrt from the Multi-String Editor dialog box, and then click OK. If you receive a message that says that data of type MULTI_SZ cannot contain empty strings and that Registry Editor will remove the empty string, click OK. If you receive the following message when you try to modify this registry entry, modify the permissions on the registry subkey to assign your administrator account permissions to modify this key: 
Registry Editor could not save the value entry. The key currently selected does not give you access to set a value entry. 
To modify the permissions: 
a. 	Click the Session Manager registry subkey. 
b. 	On the Security menu, click Permissions. 
c. 	Click Administrators, and then click Full Control in the Type of Access list. 
d. 	Click to select the Replace Permission on Existing Subkeys check box, and then click OK. 
e. 	Click Yes when you are prompted to replace the permission on all existing subkeys. 

Locate, and then click the following registry subkey: 
Change the following registry values to the data value of 0x0 : 
To do this, double-click a registry value, type 0 (zero) in the Data box, and then click OK. If you receive an "Access Denied" message, modify the permissions on the Setup registry subkey. To do so: 
a. 	Click the Setup registry subkey. 
b. 	On the Security menu, click Permissions. 
c. 	Click Administrators, and then click Full Control in the Type of Access list. 
d. 	Click to select the Replace Permission on Existing Subkeys check box, and then click OK. 
e. 	Click Yes when you are prompted to replace the permission on all existing subkeys. 

When you have successfully modified the previous registry values, locate and then click the following registry subkey: 
On the Registry menu, click Unload Hive. 
Click Yes to confirm the unloading of the currently selected key and all its subkeys. 
Quit Registry Editor, and then restart the Windows to start the original Windows installation. Windows Setup does not restart. 
When you log on to the original Windows installation, re-enable devices that Setup turned off. To do so: 
a. 	Click Start, click Run, type regedit in the Open box, and then click OK. 
b. 	Locate and then click the following registry subkey: 
c. 	On the Edit menu, click Find. 
d. 	In the Find what box, type OldStart , and then click Find Next. 
e. 	For each disabled device or service, change the Start value to that of the OldStart value. When you are finished modifying a value, press F3 to find the next value. Repeat this step until all devices and services are restored to their default values. 
f. 	When you receive the message that says that Registry Editor finished searching through the registry, click OK. 
g. 	Quit Registry Editor, and then restart the computer. 

Missing E-Mail Tab  If you find your Exchange email tab missing please check the Exchange General tab alias and make sure it reads the username.  Surprising how stupid that little setting is.

Symantec Antivirus 10 Unable to install, it says something about rolling back install, then something prevented it from installing. Error code was 1708 or something. Look for msxml*.inf in the inf folder. Make sure its not read only. Lame.

Keyboard Numlock At the ctrl-alt-del screen if you want numlock change InitialKeyboardIndicators HKUsers\.Default\Control Panel\Keyboard to equal 2

Hotmail Attachments Are you unable to download attachments in hotmail? Do you get the error Internet Explorer was not able to open this Internet site. The requested site is either unavailable or cannot be found. Please try again later. well guess what you need to login to hotmail using the save my email address option. LAME

Firefox Cache %Userprofile%\Application Data\Mozilla\Firefox\Profiles\default.0et\Cache

Word MDE Mode If you are looking for the minimize and maximize document buttons but only finding the close document icon, please follow this procedure: Open Word -> Tools -> Options -> View -> Unselect "Windows in Taskbar" -> Ok

Unload Netware from Safe Mode Open regedit, look for hklm, software, microsoft, windows nt, current version, winlogon, delete GinaDLL = nwgina.dll and its fixed

windows 2003 DNS problem They couldn't download windows updates or other stuff from
I messed with their dns forwarder, removed forwarder, added root hints from other dns servers, added a forwarder to their isp's dns rather then marco's dns... no luck
so asked google. found this (which worked):;en-us;828731&Product=w Workaround #2
To work around this problem, turn off EDNS0 support in Windows Server 2003. To do this, follow these steps:
1. Start a command prompt.
2. Type dnscmd /Config /EnableEDnsProbes 0, and then press ENTER.

Registry Corruption WinXP boots to a stop error about C:\Windows\System32\Config\System First tried a chkdsk /f then fixed this via booting a BartPE WinXP enviroment and opening the System registry file in question with Regedit. Regedit said "Registry Corruption repaired with log file entries"

Diagnostic Software Speedfan for reading SMART data, Spinrite. SmartD from Sourceforge is great for a nice login scan

Sql Manager 6.5 screenshot

Citrix port 1604 Citrix pnAgent receives the wrong ip address. Report network connection either times out, or doesn't exist. If you are unable to connect be sure to check the Application Set Settings, Firewalls, Use Alternate address. One the server make sure altaddr.exe /set privateip publicip command has been executed too

Changing Outlook Mode Choose Tools | Options, and on the Mail Services tab (CW mode) or Mail Delivery tab (IMO mode), click Reconfigure Mail Support. Also see: Groupwise Out of OfficeTo set up an Out of Office email message: Log into Groupwise as the user, select Tools, Rules. Click New, Enter "Out of Office Message" as the name. Select Received, Mail, Add Action, Reply, Fill in fields and click Ok and Save

Skip Manufacture Logos Bypass BF1942 stupid startup screen and video. Change your shortcut to this: "C:\Program Files\EA GAMES\Battlefield 1942\BF1942.exe" +game DesertCombat +restart 1

Windows 2008 TCP Fix

C:\>netsh interface tcp set global autotuninglevel=disabled
C:\>netsh interface tcp show global
Querying active state...
TCP Global Parameters
Receive-Side Scaling State          : enabled
Chimney Offload State               : enabled
Receive Window Auto-Tuning Level    : disabled
Add-On Congestion Control Provider  : none
ECN Capability                      : disabled
RFC 1323 Timestamps                 : disabled
MDB file troubles fix for Workgroup Administrator couldn't create the workgroup information file. Make sure that you have specified a valid path and file name, that you have adequate permissions to create the file, and that you have enough disk space on the destination (3100) Also this info system.mdw info Register msjtes40.dll using regsvr32.

Remote Assistance Shortcut %SYSTEMROOT%\system32\rcimlby.exe -LaunchRA

Access 97 License link

Internet Explorer Privacy ERROR: Your session with the Web server has expired. You have been logged out.

Outlook Address Book Sort by last name first.

Num Lock On Always Set two registry keys, one for the logged in user, one for the .Default user. NumLockOn.reg

DVD Codec Some computers dont have the dvd decoders installed. Get them from your vendor. HP's codec Microsofts dvd codac writeup

Repair Exchange Database use Eseutil /r e00 run it from the mdbdata folder. its in the exchsrvr\bin folder.

Terminal Serivces Client if your connection is refused your temp license might have expired. this reg fix clears/resets it (hklm software windows currentver mslicense gets deleted

Outlook Out of Office Missing the Out of Office option because you are not using Exchange. No problem follow this procedure: 1. Copy the default template from \Program Files\Microsoft Office\Templates\1033\mail.oft to your My Documents folder, rename the file from oft to msg. Double click it and enter your custom subject/message, save and close, rename the file from msg back to oft.
2. In Outlook select Tools -> Rules Wizard -> Blank Rule -> Check when messages arrive -> My name in To or CC -> Reply with Template -> click blue text -> change "Look in" to "User Templates in File System"

Outlook Express - unable to download email When you open Outlook Express you get to say 23% and it seems to hang. This is caused by your slow dialup and a huge email waiting for you in queue. The common fix is: wait 30min, or visit Mail to Web login and find the large message and delete it.

Outlook Security Pain There is no way to disable the Documents are potentially unsafe message. However a good workaround is stick your file into a zip document or rename the extension

Excel Code Sample code i used to line up date from two tables. Does searching and etc. handy stuff if you dont know visual basic programming.

Wireless Networks Under WinXP manually add your ESSID, and WEP settings dont rely on automatic Also the ESSID is case sensitive! Write down your ESSID, Channel, Wep Strength, Wep Key, MAC address, and anything else i missed

Repair Hard Drive Use SpinRite. Dos bootable, supports NTFS and Mac file systems. Works with the drives SMART technology.

Compaq Quickrestore without CD Boot a win98 boot disk and get to the Sysrestore Partition prob c:, cd cpqs and run dqr it will get your quickrestore ready so next time you reboot your erasing and restoring from the system restore partition.

MS Imaging Sortcut WinXP rundll32.exe C:\WINDOWS\System32\shimgvw.dll,ImageView_Fullscreen %1

Winxp boots to a mouse only Hook up to a healthy machine, or do a side by side install (shift f10 while installing) and rename the folder c:\windows\winsxs\manifests to something else.

Error Opening Port This happened when printing to a Lexmark z53 via USB in Win98. We fixed the issue via deleting all the temp files in C:\Windows\temp she had 30gigs free but whatever

Install Kodak Imaging Article showing which files to bring from Win2k.

1. Make a new subdirectory in 'Programs' called 'Imaging'

2a. for W9x - Copy into your new subdirectory 'KODAKIMG.EXE' from the
\Windows directory and the following files from \Windows\System:


3. Register the OCX files in the system. If you have installed XP
Powertoys do this by right-clicking the new 'Imaging' subdirectory IN
THE LEFT PANE of Explorer. Click 'Open Command Window Here'. If not,
then in Start/Run, type 'cmd' and navigate to the new imaging
sub-directory. At the prompt type:

regsvr32 imgadmin.ocx

Repeat for:

regsvr32 imgedit.ocx
regsvr32 imgscan.ocx
regsvr32 imgthumb.ocx

(Unregistering is regsvr32 imgadmin.ocx /u)

4. Now when you double-click Kodakimg.exe the program should load ok.

5. Finally, change the association of .tif and .tiff files in WinXP
Explorer to point to kodakimg.exe. 

Manual Malware Removal
Look in your windows or winnt and system32 for hidden files. Look for newer files based on date. If they look suspicious rename them, use your NTFS permissions to block access to the bad files.
Look inside them and find any further hints. Also check in c:\winnt\temp and c:\%userprofile%\locals~1\temp hidded files again, in memory... used NTFS permissions to block / rename / delete um.
Metamorphic / Polymorphic Virus/Spyware fucking Anonoying!!

Winroute Trouble
Try changing your subnet to fix this. IE use and
08/Jan/2003 12:37:24] dhcp: request from interface
client: DHCP type Request
client: hostname = Slowed
client: chaddr = 00:80:c7:49:06:47
client: chaddr is not equal to client's hwaddr (hwaddr = 00:80:c7:e6:11:12)
client: requested IP address =
server: sending DHCPNAK !
[08/Jan/2003 12:37:25] dhcp: interface Xircom Performance Series XPS Ethernet Adapter Dr got ip

Imaging WinXP and Win2k 1. In device manager change your storage driver to "Standard IDE" so your machine will boot on the new system regardless of what systemboard.
2. Run sysprep to generate a new SID (if your copying the system)

Install Printer Remotely
Create a batch or cmd file named apwp.bat or apwp.cmd with this inside: "rundll32 printui.dll,PrintUIEntry /ga /c\\%1 /n\\%2" then use this command: apwp targetcomputername printservername\printersharename Thansk to theman, can also rundll32 printui.dll,PrintUIEntry /?

Cisco PIX Configuration
en / show access-list / show static / show ip address / show config / configure terminal / no ip address outisde .. / show route (gateway) / show global / wr m / clear xlat / reboot

Email Arrives One Hour Early
If your an email you just sent arrives with the time of an hour ago double check your daylight savings time setting. If you live in an area which uses Daylight savings you need to check the box for adjust my time for daylight savings, double click the clock and select the time zone tab...

KMode Mouse Prob
Error: STOP 0x0000001E (0xC0000005, 0xED0808D3, 0x00000000, 0x0000000C) KMODE_EXCEPTION_NOT_HANDLED i8042prt.sys, Win2k, stops at bootup just after initing the kbd
Solution: Replace the mouse! Crazy. Tried the mouse on a WinXP machine and it booted but the mouse didnt work. Crap
Visit It kinda works.

Press ok to restore system registry from backup
This occurs in Win95 and Win98. It will sometimes become a loop where you can't get into windows. Fix: Reboot, press F8, select Command Prompt, type Scanreg /fix your Win95 machine wont have scanreg so copy it from a win98 machine.

Hotmail Error Runtime error every time you open hotmail. Try tools, options, languages, and remove all the languages

NTBackup will say No media, incorrect media, unprepared media
Click start -> Run -> tasks and right click your backup, select properties, and in the target put a /um at the end of the line

Illeagle Operation by QCBar.DLL
This is some kind of broken porn toolbar error. It appears any time you try to open explorer, or internet explorer. Boot in safe mode and rename C:\Windows\Downloaded Internet Files\QCBar.DLL, you can also search the registry for QCBar.dll and delete it. Its from Http://

WinME Error
not enough extended memory available to run windows
Quit one or more applications to increase available memory or restart your computer
Solution: Edit C:\Windows\System.ini and remove duplicate entries like these below:

0 20=12 20
0 20=12 20 (delete)
0 22=13 22

Configuring Win2k WinXP Ip address
1. Right Click "My Network Places" either on the desktop or in the start menu
2. Select Properties
3. Right click your "Local Area Connection"
4. Scroll down till you find TCP/IP
5. Highlight TCP/IP and select Properties
6. Enter your desired IP address, Subnet, Gateway, and DNS Servers

WinXP Security Permissions Missing
You view properties on the drive/folder and do not see security permissions. Turn off stupid simplified file sharing. Under a folder view tools -> options -> view -> last one on the list, uncheck simplified file sharing

WinXP Sharing
Enabling sharing in Windows XP requires a few extra steps. You can click the pictures to see the dialogs. Also if your running WinXP Pro Open a folder view, click Tools -> Folder Options -> View -> Under Files and Folders uncheck "Use Simplified File and Print Sharing"

Netop cant find a valid ip. Its probably a laptop which isn't dialed in. Run ShowHost and turn off auto load with windows. (Configuration -> Program Options -> uncheck Load Host at startup)

Serial (C:\DKHelp32\DKSystem.lic):

HkeylocalMachine -> Software -> Microsoft -> Windows -> Current Version -> Run Services -> Network Associates Man Agent = C:\WINDOWS\NTME\METHW95.EXE

Win.ini -> load=C:\MS\SMS\BIN\smsrun16.exe
HkeylocalMachine -> Software -> Microsoft -> Windows -> Current Version -> Run Services -> SMS Naming Provider = C:\MS\SMS\BIN\NNP.EXE

Excel MDI SDI mode Show all windows in the Taskbar, File, Options, Advanced, Display, check the box

Please import these keys to HKClasses_Root\Licenses

Greyed out AttacmentsOutlook Express 6's default security will not allow opening of forwarded messages and certain file types. If you have anti-virus installed this feature is not absolutely necessary. To disable this feature: Open Outlook Express and Select Tools -> Options -> Security -> and uncheck "Do not allow attachments to be saved or opened that could potentially be a virus."

Network connection, cable, plug on jack, green light?, blinking green activity?

Win95, Win98 error when you have empty Domain name at login, change to CKE001 or CKR

Win95, Win98 error when you have a space in Domain name at login, change to CKE001 or CKR

System is missing some Setnets (Start -> Programs -> Informix -> Setnet) Just import these from this reg file.

Try importing this possible fix. Else rename c:\windows\system\msexcl*.dll and mst*.dll to *.old. Next start setup, data access, and check Excel, and Text drivers to be installed. Before pressing continue, rename the .old back to .dll. Then continue.

Wait and try again.

Windows 95 Hangs on Shutdown Fix (from Jerry)
Windows 98 Hangs on
Shutdown Fix else SHELL "%windir%\RUNDLL32.EXE user.exe,ExitWindows"

Rename IV*.dll to *.dll.old and reinstall informix driver.

This is the old server they installed office from. Insert this new registry key to update the program. Command to map a printer port for NT:
net use lpt1 \\server\printer /persistent:yes
Command to delete printer port for NT:
net use lpt1 /delete

Peoplesoft Lan Printer
Always use lpt1, and map the network printer if possible: Net use lpt1 \\ckeanapsr01\printer /persistent:yes
PSUnix File/Printer /tmp/ +P-dprinter
Where printer = name of printer - good luck

Win9x TCPIP Broke
This one was interesting. Of coarse uninstall/reinstall networking components didnt work, tried installing the Novell client to over-write some of it didn't work. Netbeui worked. Pinging the system i got a response till explorer loaded... renamed explorer.exe and booted windows i never lost the ping. I got an error "Unable to load explorer.exe reinstall windows" Renamed it back and booted... TCPIP works. Weirrd.

Where is WinXP / Win2k Bootlog.txt?
Its not in the root anymore. Check out C:\WINNT\NTBTLOG.TXT or C:\WINDOWS\NTBTLOG.TXT

Require Win95/Win98/WinME Logon (can't bypass with escape)
Run regedit -> HKeyLocalMachine \ Network \ Logon and create a string called "MustBeValidated" and set it equal to 0 or 1. Note this only works if your set to login to a network domain server / novell network. Workarounds include unplugging the network so the machine doesnt get a DHCP address, etc

Places to look for Apps to load
Try running MSConfig. Next check HKeyLM -> Software -> Microsoft -> Windows -> Current Version -> Run, and RunServices. Also the startup in the startmenu, and the Win.ini run line

Outlook and Exchange Problems
Right, Reminders always pop up or dont ever pop up: Delete deleted items folder, Delete offline folder file (services, advanced), create a new profile if its still not working export their email to a pst file, delete their email account on the Exchange server, recreate the profile, import the mail. Note replies to old messages will get return to senders.

Lockup / Freeze up Issues
Its all in the mouse, if the mouse freezes with the system its the CPU over heating. If you get blue screens its possibly Ram. Illeage operations are primarily software.

Failure Rates
The Hard Drive fails the most. Next is probably the Cdrom the drive belt breaks a lot. I've seen a lot of CPU's overheat and fail. Systemboards used to go a lot but not until they are 3yrs old. Floppy drives die next. Ram does not fail very easily, probably as much as cable break.

Networking Problems
Unplug the cable and turn it around. If you can ping but the web browser does not work try "PING -f -l 1472" if this times out add an entry to HKLM\System\CurrentControlSet\Services\Class\NetTrans string MaxMTU = 1400 and restart.

Clearing Toshiba Notebook CMOS Passwords
Clearing Toshiba Password, make a parrallel adaptor with the following pings connected: 1,5,10; 2,11; 3,17; 4,12; 6,16; 7,13; 8,14; 9,15 (Male side left to right, 1-13 on top, 14-25 on bottom) Here is a diagram of a 25pin parrallel pinout

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popular			SoftLandMark
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Even dinos love SuperBot!	PChome
	24 Suns			File Transit
	Shell X City			BrotherSoft

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